Due to the nature of our products, all food items sold on Yemenica are considered final sale.
We do not accept returns or exchanges on honey, coffee, food items, or consumable products once they have been delivered. This policy helps us ensure product safety, quality, and hygiene for all our customers.
If your order arrives damaged, incorrect, or incomplete, please contact us within 48 hours of delivery with clear photos of the issue. We will review the case and, if approved, offer a replacement or store credit.
Orders can be cancelled if it’s not shipped yet by emailing or via WhatsApp providing us with your order number and contact details.
We are committed to providing authentic, high-quality Yemeni products and customer satisfaction remains important to us.
For any questions, please contact us at: [email protected] or WhatsApp +1 437-265-4040